Privacy and Data Protection

This section explains terms used in the policy so you can understand how we handle information related to our notary services.

We collect information to deliver notary services, verify identity, comply with legal obligations, and improve the user experience. We limit collection to what is relevant for these purposes.

When you interact with moravaai, you may provide data directly to complete bookings, verify identity, or communicate with our staff.

• Full name and contact details (phone number, email, postal address) required for scheduling and communication.
• Photocopies or scans of identification documents (national ID, passport) needed for identity verification in notarization procedures.
• Documents submitted for notarization, including contracts, powers of attorney, and property papers.
• Payment details and billing information processed securely when you pay for services.
• Notes and correspondence platform with moravaai staff about your appointment or documents.
• Optional feedback and survey responses you provide to help us improve services.

Some data is collected automatically as you use our website to help operate the service and detect misuse.

• Device and browser information such as IP address, device type, operating system, and browser version.
• Usage data like pages visited, clicks, session duration, and referral sources to understand site performance.
• Location data derived from IP address to provide localized scheduling and service availability.
• Log data that records interactions with our booking system and support channels.
• Cookie identifiers and analytics identifiers used to remember preferences and measure site traffic.
• Security-related data such as failed login attempts or suspicious activity flags to protect accounts.

We may receive personal data from external partners when necessary to deliver services or comply with legal requests.

• Payment processors and banks to validate and complete transactions.
• Identity verification providers that help confirm document authenticity when required by law.
• Legal authorities and courts when disclosure is required by law or necessary to protect legal rights.

We use collected data for specific, limited purposes tied to delivering notary services and operating moravaai.club.

• To schedule and provide notarization appointments and related mobile services.
• To verify identity and process documents according to legal and procedural requirements.
• To process payments and issue receipts.
• To communicate with you about appointments, required documents, and service updates.
• To maintain records necessary for compliance with local laws and professional standards.
• To detect, prevent, and respond to fraud or misuse of our services.
• To analyze usage trends and improve website functionality and customer experience.
• To respond to legal requests or to protect the rights, property, or safety of moravaai and our users.

Where applicable, we rely on appropriate legal grounds to process personal data, as required by relevant law.

• Performance of a contract: processing necessary to provide booked notary services.
• Legal obligation: processing required to comply with Thai legal and regulatory duties.
• Legitimate interests: processing to maintain service security, prevent fraud, and operate our business, balanced against users' rights.
• Consent: where optional processing (such as marketing communications) is based on explicit consent you provide.

We share data only for lawful purposes and with trusted partners who support service delivery or compliance.

• Service providers who perform tasks on our behalf, such as hosting, payments, and identity verification.
• Legal and regulatory authorities when required by law or to respond to valid legal process.
• Professional advisors and auditors for compliance and recordkeeping obligations.
• Acquirers or partners in the event of a business sale or reorganization, with protections on transferred data.
• Affiliated entities that support operational needs under strict confidentiality terms.
• Third-party analytics providers to help us understand and improve site performance.

We implement administrative, technical, and physical measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. Security controls are reviewed periodically and updated as needed to address new risks.

• Encryption of sensitive data in transit and where appropriate at rest.
• Access controls and authentication to limit access to authorized staff only.
• Regular audits and monitoring to detect and respond to potential security incidents.

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. We provide mechanisms to exercise these rights where applicable.

• Access: request a copy of personal data we hold about you and information on how it is processed.
• Right to correction: You can request updates to inaccurate or incomplete personal data we hold about you so your records reflect current information and support accurate notarization services.
• Right to deletion: You may request erasure of personal data when it is no longer necessary for the purposes collected, or when you withdraw consent and no other legal basis for processing applies.
• Right to restriction of processing: You can ask us to limit how we use your data while a dispute about accuracy or lawful processing is resolved, ensuring records are not altered or used beyond the restricted purpose.
• Right to data portability: Where applicable, you can request a copy of personal data provided by you in a common, machine-readable format so it can be transferred to another controller when technically feasible.
• Right to object: You may object to certain processing activities based on legitimate interests or direct marketing; we will review such requests and limit processing where required by law.
• Right to withdraw consent: If we rely on your consent for processing, you can withdraw that consent at any time. Withdrawal affects future processing and does not invalidate prior lawful processing.
• Right to lodge a complaint: If you are dissatisfied with how we handle your personal data, you can contact our data protection contact or file a complaint with the relevant supervisory authority as appropriate.

• Lawful basis for processing: We rely on consent, contractual necessity, legal obligations, and legitimate interests as lawful bases when processing personal data for notarization and identity verification.
• Data minimization: We process only the personal data necessary to deliver the requested notary services, verify identity, and meet legal or regulatory requirements.
• Transparency: We provide clear information about what data we collect, why we process it, and how long it is retained, enabling you to exercise your privacy rights effectively.
• Security measures: We implement administrative and technical safeguards proportionate to the risk to protect personal data against unauthorized access, loss, or misuse.

If you believe your rights under GDPR have been breached, you may contact our data protection contact first so we can review and address the issue. You also retain the right to file a complaint with a supervisory authority in your country of residence.

moravaai does not knowingly collect personal data from children under 16 for services requiring legal capacity. If we discover data from a child under applicable age thresholds was collected without proper parental consent, we will take steps to remove it promptly.

Our site may include links to third-party websites or partners. We are not responsible for their privacy practices. Review each third party's privacy policy before providing personal information, as their practices may differ from ours.

We may update our privacy policy to reflect changes in our services, legal requirements, or best practices. The updated policy will be effective from 18-06-2026 or the date specified in the revision notice. We encourage you to review this page periodically for important updates.